Sales Enablement Manager

Drive clarity, consistency, and continuous learning across Block's global sales teams by operationalizing the "everboarding" strategy—ongoing education beyond onboarding—and curating centralized knowledge resources in partnership with cross-functional experts

• Have 4+ years of experience in Sales Enablement, Knowledge Management, or Learning & Development • Have 3+ years of experience working within or supporting sales teams • Demonstrate familiarity with learning and content management tools, including Docebo, Articulate, Highspot, and Notion • Possess strong understanding of adult learning theories and experience applying them to training design, content delivery, or knowledge-sharing systems • Show excellent stakeholder management and communication skills with ability to influence and collaborate across functions and levels • Prove ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity

• Have background in instructional design, content strategy, or sales operations • Have exposure to coaching methodologies such as GROW to support learner development and behavior change

• Support ongoing learning initiatives by planning, building, and maintaining scalable sales enablement content beyond onboarding • Curate and maintain centralized knowledge resources, partnering with SMEs across Product, Marketing, and Sales to ensure accuracy and consistency • Operationalize the everboarding strategy by coordinating timelines, deliverables, and stakeholder communications • Organize and update internal learning assets, ensuring documentation is easy to find, up-to-date, and aligned with sales priorities • Manage internal communications related to enablement, such as newsletters, training calendars, and update broadcasts to reduce noise and increase clarity • Collect feedback and track program impact using data to assess adoption, knowledge retention, and performance improvements • Support regional enablement needs, ensuring content is localized and relevant for diverse sales teams across markets • Promote knowledge-sharing practices, including documenting playbooks, building FAQs, and contributing to internal wikis or LMS content

• Work remotely with flexible arrangements • Access comprehensive medical insurance coverage • Take flexible time off to maintain work-life balance • Benefit from retirement savings plans • Utilize modern family planning support

Block builds technology to increase access to the global economy. Square makes commerce and financial services accessible to sellers. Cash App enables easy spending, sending, and storing money. Afterpay transforms how customers manage spending over time. TIDAL empowers artists to thrive as entrepreneurs. Bitkey provides simple self-custody wallet for bitcoin. Proto offers bitcoin mining products and services. Block partners with sellers of all sizes—from startups to large enterprises—providing integrated, omnichannel solutions for payments, inventory management, BNPL functionality, appointments, customer engagement, and staff management