People Operations Enablement Partner

Coursera is seeking a People Operations Enablement Partner to drive operational excellence, compliance, and scalable People Operations across key EMEA markets including the UK, France, Germany, UAE, and Saudi Arabia. You will partner with People Services, HRBPs, Legal, Payroll, and Finance to ensure seamless People Ops delivery.

• Possess 5+ years in People Operations or HR Operations with hands-on ownership across multiple EMEA countries. • Demonstrate strong working knowledge of country-specific employment laws and compliance across UK, France, Germany, UAE, and Saudi Arabia. • Show strong knowledge of the most common Leave of Absence in EMEA and eligibility criteria. • Prove experience operating in fast-paced, global environments, ideally in tech, high-growth, or matrixed organizations. • Exhibit hands-on experience with HR systems including Workday, ServiceNow (or similar ticketing tools), and Google Workspace.

• Show experience in a global, matrixed, or shared-services People Ops model. • Demonstrate prior exposure to program or project management and process improvement methodologies. • Exhibit familiarity with AI tools, automation, or data-informed process design. • Prove ability to operate effectively in a dynamic, evolving environment. • Display strong communication and stakeholder management skills across regions and functions. • Possess sound analytical and decision-making skills, especially in ambiguous situations. • Show flexibility to adjust working patterns to collaborate effectively across timezones.

• Own end-to-end People Ops delivery for EMEA including onboarding, offboarding, leave of absence, mobility, benefits, payroll, and compliance. • Serve as the EMEA owner for global People Ops programs, driving consistent execution while determining where localization is required. • Drive alignment across HRBPs, Legal, Payroll, and Finance by setting clear operating expectations and resolving gaps in lifecycle processes. • Own Tier 2 and Tier 3 People Ops escalations for EMEA with sound judgment, clear documentation, and appropriate risk management. • Own performance and outcomes for regional vendors including immigration, payroll, benefits, and compliance providers. • Adapt global policies into region-specific workflows while ensuring compliance and SLA alignment. • Support rollout of global initiatives, automation pilots, and process improvements within the region. • Conduct periodic reviews to ensure regulatory compliance, operational readiness, and regional coordination. • Use insights from tickets and SLAs to identify inefficiencies and recommend automation opportunities. • Experiment with emerging AI tools to enhance documentation, workflows, and communication. • Partner with People Tech and AI teams to test and scale automation pilots.

• Choose your best way to work, whether from home, a Coursera hub, or a co-working space. • Join a globally distributed team with remote-first culture. • Access virtual hiring and onboarding to start making impact from anywhere. • Work on global programs and tools that power online learning for millions. • Expand your career horizons with a Certified B Corp committed to transforming lives through learning.

Coursera was founded in 2012 by Stanford professors Andrew Ng and Daphne Koller to make world-class learning accessible to everyone. Today, over 190 million learners and 375+ university and industry partners use the platform to gain skills in AI, data science, technology, and business. Coursera is a Delaware public benefit corporation and Certified B Corp.