Business Management Associate

• Support strategic and operational initiatives across the organisation. • Analyze business performance and prepare insights for leadership. • Manage and coordinate business projects to ensure alignment with company objectives. • Collaborate with internal teams to improve processes and operational efficiency.

• Bachelor’s degree in Business Administration, Finance, Economics, or related field. • 1–3 years of experience in business management, operations, or consulting. • Demonstrate strong analytical and problem-solving skills. • Use MS Office Suite and data visualization tools proficiently. • Communicate clearly with diverse stakeholders. • Manage multiple priorities effectively in a fast-paced environment.

• Understand financial modeling and business strategy. • Show familiarity with budget planning and forecasting environments. • Apply knowledge of KPIs and performance frameworks in business operations.

• Monitor and analyze KPIs to identify trends and opportunities. • Prepare clear business reports and dashboards for leadership. • Assist in planning and executing business projects and programs. • Track project timelines and ensure deliverables meet quality standards. • Support budgeting, forecasting, and expense tracking processes. • Provide insights to improve resource allocation and cost efficiency. • Collaborate with cross-functional teams to drive business priorities. • Identify process gaps and recommend operational improvements. • Ensure compliance with company policies and regulatory requirements. • Assist in risk assessment and mitigation activities.

• Flexible work persona with trust-based scheduling. • Inclusive and accessible hiring process with available accommodations. • Equal opportunity employment with commitment to diversity and fairness. • Work within a global organization leveraging innovative AI-enhanced technology.

ServiceNow is a global market leader delivering AI-enhanced cloud technology to over 8,100 customers, including 85% of the Fortune 500, enabling smarter, faster, and better ways for organizations to work.