EU/UK Onboarding Enablement Program Manager

• Lead onboarding and ramp enablement for Square’s EU and UK sales teams, including SDRs, BDRs, AEs, AMs, and Field Sales AEs. • Own the strategy, design, and execution of scalable new hire enablement programs across acquisition, retention, and growth motions. • Equip sales reps with the knowledge, tools, and training needed to succeed in a complex, fast-paced sales environment. • Contribute to Block’s mission of building an inclusive economy and empowering sellers of all sizes to grow.

• 4+ years in Sales, Sales Enablement Program Management, or Learning & Development supporting outbound sales teams. • Deep understanding of how to build and scale onboarding programs that mirror real-world sales processes and scenarios. • Strong instructional design skills to translate strategic objectives into practical, tactical learning experiences. • Excellent project management skills with proven ability to align multiple stakeholders across Sales, Operations, and Product teams. • Ability to analyze program effectiveness using data and feedback and adjust training plans and rollout strategies accordingly. • Strong communication and collaboration skills to work closely with Sales Leadership, Sales Ops, Product Marketing, and enablement peers. • Commitment to inclusive, fair, and consistent hiring and workplace practices.

• Experience designing 30/60/90-day onboarding journeys for sales roles across multiple regions. • Background working with or within fintech, SaaS, or high-growth technology sales organizations. • Familiarity with learning management systems (LMS) and modern enablement tools for delivering and tracking training content. • Experience creating scalable enablement assets such as playbooks, certification programs, and manager toolkits for sales teams. • Comfort working in a global, matrixed environment with cross-functional partners and distributed teams. • Experience supporting multi-product sales motions (e.g., payments, software, financial services).

• Design and implement a 30/60/90-day onboarding experience tailored to each sales motion, blending live instruction, digital content, lead coaching, and in-field application. • Partner with Sales Leadership to define success metrics, identify capability gaps, and continuously evolve new hire training content based on performance and business needs. • Create and manage new hire assets such as playbooks, certification programs, and manager toolkits to support consistent ramp. • Collaborate with Program Managers, enablement peers, and cross-functional stakeholders to keep onboarding content current, accessible, and aligned globally. • Analyze onboarding program effectiveness using data and feedback loops and refine training plans and rollout strategies to improve outcomes. • Ensure sales reps are equipped with the right product knowledge, sales processes, and tools to acquire new sellers and grow existing ones. • Support an inclusive, fair, and compliant onboarding experience aligned with Block’s people and inclusion principles.

• Remote-friendly, flexible work environment with support for modern ways of working. • Comprehensive benefits including medical coverage, flexible time off, and retirement savings plans. • Modern family planning support and additional lifestyle benefits to help build the life you want. • Inclusive, equal opportunity workplace with reasonable accommodations during the recruitment process. • Opportunity to work within Block’s portfolio of brands, including Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy, with brands like Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto helping more people participate in an open financial system.