Join Phoenix Group's Customer Payroll Team as a Payroll Administrator processing payrolls for pre- and post-retirement customers holding Pensions, Annuities, and Approved Retirement Funds. Develop payroll expertise in a collaborative environment with full training provided, gaining exposure to complex payroll processes and compliance requirements. Work with internal stakeholders and support customers with payroll-related queries.
📋 Job Requirements
• Possess 1-2 years of payroll experience.
• Demonstrate strong attention to detail and accuracy.
• Communicate clearly and professionally in both verbal and written formats.
• Show proficiency in Microsoft Office, especially Excel.
• Display strong problem-solving skills and ability to work under pressure.
• Take proactive, hands-on approach and demonstrate enthusiasm for learning.
🌟 Nice-to-have
• Show knowledge of payroll accounting and post-retirement products including ARFs and Annuities.
• Possess QFA qualification or be actively working towards it.
• Display familiarity with Revenue legislation and compliance requirements.
• Demonstrate experience with PAYE tax calculations and reconciliations.
• Show understanding of data protection and confidentiality standards.
• Possess experience supporting financial reconciliation processes.
• Display ability to participate in collaborative team projects and initiatives.
🎯 Responsibilities
• Deliver end-to-end payroll processing accurately and on time including data collection, payroll processing, preparing bank files and cheque registers, and providing payroll reports to Finance.
• Take ownership of Annuity Payrolls including BPA payments where applicable.
• Provide cover for ARF and Taxed Cash payrolls when required.
• Respond promptly to payroll queries from customers and internal teams.
• Ensure compliance with Revenue legislation including Payroll Submission and Revenue Payroll Notification.
• Maintain strict data protection and confidentiality standards across all processes.
• Perform manual tax calculations as required for complex cases.
• Support Servicing, Transactional teams, and Advisers with PAYE tax-related queries.
• Attend monthly tax reconciliation meetings and assist Finance with payroll tax reconciliations.
• Participate in annual Imputed Distribution projects and other payroll-related initiatives.
About Phoenix Group
😃 What Phoenix Group offers
• Receive competitive salary and benefits including 10% non-contributory pension with matching up to 2%.
• Access funded industry qualifications and CPD support for professional development.
• Benefit from wellbeing allowance and flexible working options.
• Enjoy generous holiday entitlement and enhanced family leave policies.
• Work at UK's largest long-term savings and retirement business with over 13 million customers and £300 billion in assets under administration.
• Join FTSE100 company with bold ambition to help people secure life of possibilities.
• Experience inclusive workplace celebrating diversity across age, gender identity, neurodiversity, race, disability, sexual orientation, religion, ethnicity, and socioeconomic background.
• Access employee networks, allyship programmes, and inclusive policies to support career journey.
• Receive recruitment process adjustments for health, disability, or other needs.
• Benefit from company culture committed to helping employees grow, thrive, and feel valued.
• Work at 90 St Stephens Green office location in Dublin.
💖 What makes Phoenix Group unique
Phoenix Group is the UK's largest long-term savings and retirement business, serving over 13 million customers with £300 billion in assets under administration. As a FTSE100 company, Phoenix has a bold ambition to help more people secure a life of possibilities. Standard Life, part of Phoenix Group, believes everyone deserves a future to look forward to, built on the passion, skills, and dedication of their people. They're committed to creating a workplace where everyone feels accepted, respected, and empowered to thrive, celebrating diversity in all its forms and supporting employees at every stage of their journey.