Senior Technical Writer

• Play pivotal role in creating and maintaining clear, comprehensive documentation for enterprise-ready AI platform • Enable developers, Centers of Excellence, and end-users to effectively leverage North's capabilities from custom AI agents to secure workflow automations • Translate complex technical concepts into accessible, actionable content • Work with platform that prioritizes security, scalability, and user empowerment • Join team training and deploying frontier models for developers and enterprises building AI systems

• Hold 5+ years of technical writing experience preferably in enterprise software, AI/ML, or developer tools • Explain complex technical systems (APIs, data security, LLMs) to both technical and non-technical audiences • Demonstrate proficiency in documentation tools including Markdown, Git, static site generators, and API specification formats (OpenAPI/Swagger) • Show familiarity with AI/ML concepts, prompt engineering, and modern software development practices • Possess strong project management skills with ability to prioritize tasks in dynamic environment • Demonstrate excellent communication skills and user-centric mindset

• Document AI platforms, security protocols, or enterprise workflow tools • Show hands-on coding experience (Python, TypeScript)

• Design and develop high-quality technical documentation for North's features including APIs, product features like automations, document mode and chat, 1st Party/3rd Party Custom tools, and Security protocol • Collaborate with engineering, product, design, and customer success teams to gather insights, understand new features, and ensure documentation accuracy • Create tutorials, quickstart guides, and best practices to help users deploy North's AI agents and integrations (MCP servers, 1st Party connectors) • Organize and maintain cohesive documentation architecture ensuring content is discoverable, up-to-date, and aligned with Cohere's style guide • Incorporate user feedback to iteratively improve documentation and address knowledge gaps • Contribute to processes on maintaining internal knowledge-sharing initiatives empowering engineers to write effectively and confidently

• Work in open and inclusive culture and work environment • Work closely with team on cutting edge of AI research • Receive weekly lunch stipend, in-office lunches and snacks • Access full health and dental benefits including separate budget to take care of mental health • Get 100% Parental Leave top-up for up to 6 months • Enjoy personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement • Work remote-flexible with offices in Toronto, New York, San Francisco, London and Paris plus co-working stipend • Take 6 weeks of vacation (30 working days) • Receive competitive compensation and equity options • Access opportunities for professional development

Cohere AI is on mission to scale intelligence to serve humanity, training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. Cohere is team of researchers, engineers, designers, and more who are passionate about their craft, believing that diverse range of perspectives is requirement for building great products. The company obsesses over what they build with each person responsible for contributing to increasing capabilities of models and value they drive for customers.