Sr Mgr, Solution Consulting

Lead and scale ServiceNow's Tx Transformation solution presales team as Senior Manager, Solution Consulting. Build and develop a highly skilled team of specialists supporting innovation cycles across IT-business management (SPM), IT-asset management, SecOps & Risk. Partner with sales organization to drive pipeline and business activities while working with some of the largest customers in the region.

• Demonstrate 4+ years' experience building or leading pre-sales teams with standard approaches to coaching, mentoring, and managing senior-level professionals. • Show strong leadership presence and record of consistent quota attainment and over achievement with ability to collaborate and influence in "Win as a team" environment. • Possess strong people management skills with passion for coaching and developing others to highest potential, exceeding EVS (Employee Voice Survey) scores in line or above company averages. • Display proven ability managing complex sales cycles from start to finish with record of successful revenue attainment. • Show excellent interpersonal skills communicating and collaborating with both business and technical stakeholders at all levels within organization. • Demonstrate experience developing strong customer network. • Show experience working collaboratively with product management, product marketing, and product development. • Display adaptability and flexibility to work and thrive in highly dynamic environment. • Demonstrate passion evangelizing capabilities and success on social media and other outlets to build brand preference and recognition. • Show self-starter attitude with initiative to develop programs for enablement and growth. • Display high degree of passion, energy, drive, and willingness to travel 25% of the time.

• Show experience in IT Workflow sales specialist leadership and go-to-market model development. • Demonstrate expertise in recruiting, retaining and developing specialist teams to drive business productivity and innovation. • Display experience defining enablement programs for field sales and solution consulting teams. • Show ability to develop and contribute to sales campaigns focused on IT Workflow solutions. • Demonstrate experience partnering with Global Alliance and Channel organizations to build sell to, sell with and sell through models. • Show experience collaborating with Business Unit General Managers to build successful multi-year roadmaps. • Display ability to serve as trusted advisor and strategic team member to sales and company executives understanding market conditions and customer requirements. • Show experience influencing and driving value models around pricing and packaging. • Demonstrate track record establishing trusted relationships with product management, marketing, global sales leadership, professional services and alliance leaders. • Show experience developing clearly defined go-to-market initiatives with key stakeholders to achieve revenue goals and define milestones with progress tracking metrics. • Display ability to build strong relationships with executive leaders in customers and partners. • Show experience driving customer success focus and win-as-a-team culture.

• Partner with IT Workflow sales specialist leader to co-develop go-to-market model to run area business for IT Workflow. • Recruit, retain and develop team of specialists and specialist leaders to drive IT Workflow business productivity and innovation. • Define programs for enabling field sales and solution consulting teams to drive IT Workflow sales, adoption, and value proposition. • Help develop and contribute to sales campaigns focused on IT Workflow. • Partner with Global Alliance and Channel organization to build sell to, sell with and sell through models. • Partner with Business Unit General Managers of IT Workflow business units to build successful roadmap for coming years. • Align as trusted advisor and strategic team member to both sales and company executives to understand market conditions, customer requirements and challenges. • Assist in strategically planning GTM (Go to Market), solution capabilities and strategic partnerships. • Influence and drive right value model around pricing and packaging. • Establish trusted relationships with product management, marketing, global sales leadership, professional services and global alliance and channels leaders. • Develop clearly defined go-to-market initiatives with key ServiceNow sales, marketing, and business unit leaders to achieve revenue goals. • Define key milestones and progress tracking metrics and drive associated operating rigor to 'inspect what we expect'. • Build strong relationships with executive leaders in both customers and partners. • Drive customer success focus and win-as-a-team culture. • Ensure effective, motivated team of highly skilled resources to support innovation cycles within ecosystem to facilitate vertical and horizontal value-based solutions. • Support lead generation, technical sales, demos, and proof of concepts activities. • Understand customer needs and network with senior stakeholders to ensure customer value and success are realized.

• Work at global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of Fortune 500®. • Join intelligent cloud-based platform company seamlessly connecting people, systems, and processes. • Experience flexible work persona with distributed world of work approach built on flexibility and trust. • Work with solution focus spanning IT-business management (SPM), IT-asset management, SecOps & Risk across entire IT and business lifecycle. • Access opportunities for professional development and team leadership. • Join company pursuing purpose to make the world work better for everyone. • Benefit from equal opportunity employment without regard to race, color, creed, religion, sex, sexual orientation, national origin, ancestry, age, disability, gender identity, marital status, veteran status, or any other category protected by law. • Receive consideration for employment with arrest or conviction records in accordance with legal requirements. • Access reasonable accommodations during application process if needed. • Work at Staines office location. • Travel 25% of the time.

ServiceNow started in sunny San Diego, California in 2004 when visionary engineer Fred Luddy saw the potential to transform how we work. Today, ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. The intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.