Lifecycle Sales Executive

Join Teya as Lifecycle Sales Executive to proactively engage with existing merchants, helping them get more value from Teya while owning both your results and earning potential. Run structured, consultative conversations to understand how their business is evolving, support early adoption, identify opportunities to deepen relationships, and manage a structured lifecycle pipeline with clear revenue and retention targets.

• Demonstrate proven experience in phone-based sales roles working towards revenue and retention targets. • Display consultative, customer-first mindset focusing on relevance and value over pressure. • Show strong emotional intelligence to handle sensitive conversations with confidence. • Possess good commercial judgement knowing when to progress opportunities. • Demonstrate strong organisation and pipeline management skills. • Display comfort working with autonomy alongside clear expectations, coaching, and feedback. • Show ambition to grow, motivated by role where consistent performance is recognised and rewarded.

• Display experience in payment services or fintech industry. • Show familiarity with CRM systems and pipeline management tools. • Demonstrate experience working with small business or SME customers. • Possess understanding of merchant services and payment processing. • Show track record of exceeding sales targets consistently. • Display experience in customer success or account management roles.

• Proactively call existing customers to understand usage, needs, and growth plans. • Run structured, consultative conversations focused on long-term value. • Identify upsell and cross-sell opportunities aligned to customer needs. • Spot early churn signals and address concerns at the right time. • Manage lifecycle pipeline with strong CRM discipline. • Hit revenue, upsell, and retention targets through consistent activity. • Collaborate closely with Support, Onboarding, Field Sales, and Account teams. • Share customer insight to improve products, processes, and experience. • Balance commercial outcomes with trust and credibility. • Keep customer's long-term success at centre of every conversation.

• Earn uncapped commission with typical on-target earnings of £50-60,000 in first year. • Receive thorough onboarding and training. • Access 25 days of Annual Leave plus Bank Holidays. • Benefit from clearly defined career progression ladder and growth opportunities. • Access physical and mental health support through GymPass partnership. • Receive 1-1 therapy sessions, meditation sessions, and access to digital fitness and nutrition apps. • Benefit from extended and improved maternity and paternity leave choices. • Access Private Medical and Life Insurance. • Participate in Pension Scheme. • Join inclusive environment committed to equal opportunity employment. • Work at payment and software service provider serving small, local businesses across Europe. • Contribute to mission supporting small businesses against high street giants.

Teya is a payment and software service provider headquartered in London, serving small, local businesses across Europe. Founded in 2019, Teya builds easy-to-use, integrated tools that enable members to accept payments and boost business performance. Teya believes small, local businesses are the lifeblood of communities and fights for a future where they can thrive, committed to the same dedication they offer all of us.