Sales Solutions Engineer (French Speaker)

• Join the Twilio Communications EMEA team as a Solutions Engineer. • Deliver the technical win and product fit to customers across the EMEA region. • Build customer trust in Twilio's Customer Engagement Platform. • Be both highly technical and a skilled executive relationship builder. • Show engaging communications experiences to CEOs or sketch flows on whiteboards with technical decision makers.

• At least 5 years in a technical pre-sales role in CPaaS, SaaS, or Telecom space. • Solid understanding of the sales cycle and the role of a pre-sales engineer. • Solid understanding of voice protocols (VoIP), SIP implementations, or messaging APIs. • Ability to communicate complex topics to technical and non-technical audiences. • Knowledge of public cloud platforms (AWS, Google Cloud, Microsoft Azure) and cloud application architectures. • Experience writing code in backend (Java, C#, Node.js, Python, or PHP) or web (JS, React). • Experience designing and consuming REST APIs. • Fluent French speaker.

• Hands-on experience with backend development (Java, C#, Node.js, Python, PHP). • Familiarity with mobile development for iOS and Android. • Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role. • Experience with automation, cloud-native development, and skills with a major cloud platform. • Experience with sales methodologies.

• Work alongside Account Executives, other Solutions Engineers, Professional Services, and Partners through the pre-sales process. • Build successful business partnerships with Account Executives focusing on great discovery and communicating business value. • Participate in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, and technical presentations. • Develop subject matter expertise on customer needs and Twilio's communications technology. • Lead technical discovery sessions to uncover customer needs and articulate Twilio's ability to solve their challenges. • Build and present powerful presentations and product demos showcasing Twilio Communications Products. • Build trusted advisor relationships at the highest levels of customers and present creative solutions. • Contribute to the wider Solutions Engineer community by sharing knowledge and building demo assets.

• Competitive pay and generous time off. • Ample parental and wellness leave. • Healthcare coverage. • Retirement savings program. • Remote-first work culture with strong global inclusion. • Support for volunteering and donation efforts. • Approximately 35% travel to connect in-person with customers and team.

Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide to craft personalized customer experiences. Their dedication to remote-first work and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day.